Customer Service Questionnaire


Customer *

Name respondent *

Function respondent

Date *


What is your opinion regarding the way DynApps adheres to agreements/commitments made? *

If other, please specify:

Are you satisfied with the agreements made in the contract and are these agreements aligned with your current situation? *

If other, please specify:

What is your opinion regarding the way DynApps identifies and solves problems? *

If other, please specify:

How responsive have we been to your questions or concerns? Select all that apply. *

If other, please specify:

What is your opinion regarding the customer focus of DynApps *

If other, please specify:

What is your opinion regarding the industry knowledge of DynApps? *

If other, please specify:

Which of the following words would you use to describe our services? Select all that apply. *

If other, please specify:

How long have you been a customer of DynApps? *

If other, please specify:

On a scale from 0 to 10; where 0 is very unlikely and 10 is extremely likely. How likely is it that you would recommend DynApps as a Odoo partner? *

012345678910
Recommendation

How could DynApps improve the customer service?


Do you have any other questions, remarks or concerns?